Serious Occurrence Policy and Procedure

The Serious Occurrence Policy and Procedures ensure the safety, well-being, and protection of all children in our care. A serious occurrence refers to any significant incident involving a child that results in serious injury, illness, abuse, neglect, death, a missing or unsupervised child, or any unplanned disruption to the centre’s operations that may pose a risk to children’s health and safety. This policy outlines the reporting, documentation, and response procedures required to comply with Ministry of Education regulations and to maintain a transparent, accountable, and safe childcare environment.